We accept return requests within 30 days after the order is delivered.
To qualify for a return, the item must be unused, unworn, and returned in its original condition and packaging. Please contact us at [your email] before returning any item. Returns sent without prior approval may not be accepted.
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect. Original shipping charges are non-refundable.
After the returned item is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.
Natural stones may vary in color, shape, size, and pattern. These natural variations are not considered defects.
If an item arrives damaged or incorrect, please contact us promptly and include clear photographs of the item and packaging.